Terms & Conditions
Motostick work hard to keep you satisfied, however if you are not satisfied with your purchase please follow the instructions below to return the item.
All returns are subject to prior written approval and a return reference number MUST be included with the returned item. This number will be provided with communications.
Custom made kits are nonreturnable unless a manufacturing defect is evident.
Returns will only be approved up to a period of 30 days from the day you receive your order. Requests after 30 days are at our discretion.
If you order an incorrect item, ie. wrong model, we will accept a return, however a restocking fee is applicable, postage will not be refundable in these situations. Items must be returned complete in original packaging.
For item exchanges, Motostickmust wait to ship your product until the original item has been returned and inspected. We will communicate upon the exchange.
Credit card refunds are credited back to the card used for the original purchase. PayPal refunds will be issued to the original PayPal account.
Please return all items via ground shipping within Europe otherwise standard airmail for outside Europe as directed in communications. Please note: We will not refund charges from couriers (example UPS, FedEx, DHL etc.)
Errors and OmissionsMotostickmakes every effort to ensure the accuracy of the information on our Website however, the information and images published on this site may contain technical inaccuracies or typographical errors.
Motostickmakes no representations about the suitability of the information and graphics presented on this site. All such documents and graphics are provided "as is" without warranty of any kind. If an error is made and a product is listed at an incorrect price, Motostickshall maintain the right to refuse or cancel any orders placed at the incorrect price. If the order has been confirmed and charged to your credit card, Motostickshall immediately issue a credit in the amount of the incorrect price.
Customer Acknowledgment.Customer acknowledges agreement with these Terms of Sale by the placement of an order to purchase a product from Motostick. Payment is due before shipment of every order.
Motostickcollects DPH (VAT) and sales taxes for all sales (Domestic and international as per local laws).
Motostickshall not be liable for handling or customs charges. Please understand in no circumstances will we falsify shipping documents.
ShippingAll items are delivered through the normal postal system. This is very reliable and reasonably fast. This service does not offer tracking.
If you require 'EMS tracking' or courier service then you will be required to pay extra, please ask prior to making payment, costs vary by location so please provide all details. Motostickcannot be held responsible for delivery delays due to not opting for EMS international tracked posting and customs delays.
LIMITATION OF LIABILITYIN NO EVENT SHALL MotostickBE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT OR OPPORTUNITY. IN NO EVENT SHALL MotostickLIABILITY EXCEED THE REPAIR, REPLACEMENT OR COST OF THE SPECIFIC PRODUCT PURCHASED FROM Motostick. SOME DURISTRICTIONS MAY NOT RECOGNIZE A DISCLAIMER OR LIMITATION OF WARRANTIES AND/OR LIMITATION OF LIABILITY SO THE ABOVE DISCLAIMERS MAY NOT APPLY. CUSTOMER MAY ALSO HAVE DIFFERENT AND/OR ADDITIONAL RIGHTS AND REMEDIES THAT VARY FROM REGION TO REGION.
General(a) These Terms of Sale and any transactions made under them shall be interpreted by and be subject to the laws of The Turkish Republic and European Union.
(b) In the event any section or portion of a section of these Terms of Service are deemed unlawful or unenforceable, that section or portion of a section shall be stricken from the Terms of Service, and the remaining terms shall continue in full force and effect.
(d)These Terms of Sale may be modified from time to time by Motostickwithout notice, and are current as of the date of the then current advertisement or Web site. Please refer to the current advertisement or Website display.